Terms of Service

1. Acceptance of Terms

By accessing or using Felix AI, Inc. services (the "Services"), you agree to be bound by these Terms of Service and all applicable laws. If you do not agree, do not use the Services.

2. Eligibility and Accounts

You must be legally capable of entering into a binding agreement and provide accurate account information. You are responsible for maintaining the confidentiality of account credentials and all activity under your account.

3. Use of the Services

You agree not to misuse the Services, including by:

• Violating applicable laws or third-party rights.
• Attempting unauthorized access, interference, or disruption of systems and infrastructure.
• Uploading or transmitting malicious code, harmful content, or abusive traffic.
• Using the Services to develop or distribute unlawful materials.

4. Customer Content

You retain ownership of content and data you submit to the Services. You grant Felix a limited license to host, process, and transmit that content solely to provide and improve the Services. You are responsible for ensuring you have rights to all submitted content.

5. Intellectual Property

Felix and its licensors own all rights, title, and interest in the Services, including software, branding, and documentation, except for Customer Content. These Terms do not grant ownership rights.

6. Fees and Payment

Paid plans, if applicable, are billed according to your selected subscription terms. Unless otherwise stated, fees are non-refundable and exclusive of taxes, which are your responsibility.

7. Service Changes and Availability

We may modify features, impose limits, or discontinue portions of the Services from time to time. We do not guarantee uninterrupted or error-free operation.

8. Disclaimers

The Services are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

9. Limitation of Liability

To the fullest extent permitted by law, Felix will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill arising from use of the Services.

10. Termination

You may stop using the Services at any time. We may suspend or terminate access if you violate these Terms or if required for security, legal, or operational reasons.

11. Governing Law

These Terms are governed by applicable laws in the jurisdiction specified in your order form or separate agreement with Felix, if any.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the Services after updates become effective constitutes acceptance of the revised Terms.

13. Contact

For legal or terms-related questions, contact us through official support channels listed in the Felix product and documentation.